FAQs
Welcome to our FAQ page! Here, you'll find answers to the most common questions about shopping with us at Davidllc. If you can’t find what you’re looking for, feel free to reach out to our customer support team at Support@Davidllc.shop.
1. What products do you sell?
We offer a wide range of products, including fashion, home goods, electronics, and unique gifts. Whether you’re looking for something trendy or practical, we have something for everyone.
2. How do I place an order?
To place an order, simply browse our store, add the items you want to your cart, and proceed to checkout. Follow the instructions to enter your shipping information and payment details, and you’ll receive a confirmation email once your order is placed.
3. Do you ship internationally?
At the moment, we only offer shipping to the United Kingdom. We plan to expand our shipping options in the future, so be sure to check back for updates.
4. How long will it take to receive my order?
Orders typically take 3-7 business days to arrive within the United Kingdom after dispatch. Delivery times may vary depending on your location and other factors such as weather conditions or carrier delays.
5. Do you offer free shipping?
Yes! We offer free shipping on all orders within the United Kingdom.
6. Can I change or cancel my order?
Once an order is placed, we begin processing it immediately to get your products to you as soon as possible. If you need to make any changes or cancel your order, please contact us at Support@Davidllc.shop as soon as possible. While we cannot guarantee that we can change or cancel your order once it’s been processed, we will do our best to accommodate your request.
7. What is your return policy?
We accept returns within 30 days of purchase. For detailed information on our return process, please refer to our Return and Refund Policy page.
8. How can I track my order?
Once your order has been shipped, you will receive an email with tracking information. You can use the tracking number provided to follow your package’s journey and see when it’s expected to arrive.
9. My item arrived damaged. What should I do?
We’re sorry to hear that your item arrived damaged! Please contact us immediately at Support@Davidllc.shop with photos of the damage, and we will assist you in arranging a replacement or refund.
10. Do you offer gift cards?
Currently, we do not offer gift cards, but we may offer them in the future. Stay tuned for updates!
11. How can I contact customer service?
You can reach our customer support team by emailing Support@Davidllc.shop. We will get back to you as soon as possible, typically within 24-48 hours.